***IMPORTANT NOTICE***
*Effective March 3, 2025 and after this date:
Due to Telehealth Visit policy change by BlueCrossBlueShield (BCBS) / Florida Blue commercial insurance plans, we will no longer be able to provide telehealth visits for medication management services. If you see one of our therapists for psychotherapy services, your therapy visits can continue as telehealth or in-office. This does not affect Medicare Advantage plans by BCBS / FL BLUE. We are sorry for this inconvenience, but your insurance plan has made this policy change that does not fit our business operations.
*Effective May 12, 2023 and after this date (updated 12/07/2024)
*If you are on a controlled substance : The DEA and SAMHSA federal agency have temporary extended authorization of telehealth appointments through December 31, 2025. In addtion, if you have establised an appointment in-person or telehealth prior to 11/11/2023, you can continue telehealth through 12/31/2025.
*We will no longer be able to use FaceTime, GoogleDuo, GoogleMeets for your virtual video telehealth. You must be able to connect via our HIPAA compliant telehealth/televisit system. So please contact our front office staff for any assistance or questions about our system.
*New patient appointments must be in office starting 11/11/2023. Telehealth is NOT available for a first visit appointment after 11/11/2023.
*Effective May 12, 2023, anyone wanting to do Telehealth, must complete the Telehealth Policy and Informed Consent for Telehealth prior to your appointment. This only needs to be completed once, unless your emergency contact changes, in this case please complete and update with a new Consent form.
*Effective 4/1/2024: Our office will no longer be offering audio-only appointments as a telehealth appointment. Therefore, you can elect to come in office or be able to do a video telehealth appointment. Please ask our front office staff for any assistance and/or testing a video telehealth appointment.
OR download paper version below
EMHA Virtual Care App
Apple App Store: Download EMHA Virtual Care IOS App
Google Play App Store: Dowload EMHA Virtual Care Android App
Some insurance carriers are allowing and/or adding Telehealth visits to part of the benefit plan. Please call your insurance plan and ask the following:
1.) Is Telehealth benefit covered after COVID-19 National Public Health Emergency (PHE) order? NOTE: Even if Telehealth is covered by your insurance, please note that our office policy may not allow it under our own restrictions.
2.) Do I need authorization for Telehealth service? If so, get your authorization and provide this to the front office staff.
*After your telehealth visit, a member of the front staff will call you to schedule a follow-up appointment. The front office staff will also collect any copay/coinsurance/deductible amounts over the phone with credit card payments. If you do not hear from the front office staff within 2 hours after your appointment, please call us at 941-488-8884.